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The AVG equivalent product is far, far less obtrusive in operation.The plus side of zonealarm is the firewall automated configuration is excellent but sadly the infuriating, ongoing and frequent machine-killing antiviral and update interventions far outweigh the benefits of the one-time setup advantages over AVG. If you don't have at least 1Gb of memory or you don't like having your machine taken over and become unusable for minutes at a time then don't buy this product.
I have since switched to the latest Norton Internet Security 2009, which appears to be a HUGE performance improvement. Specifically, I've had to continually workaround a known conflict with the Cisco VPN software that I use. The performance for the ZoneAlarm software has gotten increasingly worse. Based on reviews and recommendations, I tried ZoneAlarm for the last two years. The system now boots in under a minute instead of 3-4 minutes. These are well documented in the ZoneAlarm forums. Upgrades have almost always had problems. They seem to push out updates, sometimes automatically, before they are well tested.
Restarting the computer with Zone Alarm turned off results in being unable to access the internet at all. When updating itself from the internet (often), everything else on your computer grinds to a halt - for a long time.4. Only cure is to reboot.3.
I have never used a product that has caused me so much grief and frustration. Happens every so often, randomly.2. This product works reasonably well on XP, but on Vista it's a WHOLE different story.
Every once in a while it denies access to all programs, so clicking on any icon results in a message saying you're not authorized. I'm not even sure I can get rid of this thing, which has been much worse than any real virus.It was bad enough that I installed this on my own computer and have had to deal with hours of grief, but putting it on my wife's computer has almost caused a divorce.I strongly recommend against using this product on Vista in its current form. What's wrong.1.
Frequently shuts down all HTTP traffic for no reason.
I run ZA on two computers one still has Ver 7 , no connection proble with this one. I went to Zone Alarm because I was unhappy with another product. I run VER 8 it has caused loss of internet connectivity. What a mistake.
What a piece of junk.At least the other vendor would talk to me and did finally offer me a free upgrade. Unfortunately I had already bought ZA by that time. I bought the program to do this for me. ZA says that it doesn't know what to do about this but yet I am supposed to.
I lost many hours on that fiasco. A second issue is I am constantly bothered with warnings about suspicious program activity. That was a big mistake. The one updated to VER 8 is the one that wouldn't connect.
Sure enough after turning ZA off I was able to connect. This is very similar to the problem that occured in July when they put out an update that conflicted with a MS XP update. This tim it didn't take me as long to try turning ZA off.
I have seen them delete negative comments on their software from their user forums. Better that ZA should fix their product, which they eventually did. They have never lied (that I am aware of), but I simply felt that they do their best to put a rosey picture on their product. Hopefully these bad experiences were just growing pains that ZA is getting past, but they have damaged their reputation by failing to be completely forthcoming with their customers. My XP machine does run the latest version 8 software and it seems to be working great. Well, I have had this software installed on an old Dell Windows 2000 machine and on a new home-built Win XP machine based on an Intel motherboard for less than a year. I can not say that I have been too happy with the overall performance of this product, but it seems to be working well now that it has the latest patches.By the way, they don't tell you that their version 8 and higher software does not work with Windows 2000. and it does OK.
I find that this company is a little questionable in how they deal with their customers and their customer service. However, they never simply came out and took the blame for a defective product update.I used to love their free firewall and this was why I decided to try their full service product. I also was told to disable my other programs until I found "the culprit". The unwritten rule of bad publicity: tell the customer about your mistake, take responsibility for your mistake (with a sincere apology) and then take corrective action. I have those programs on my computer because I want them there. Can't really complain about the Win2K machine as it is so slow anyway and is no longer supported by Microsoft anyway.Regarding the reviewers that gave this software a 5 star rating. Well I didn't do that. So if you want to run an old Win 2K matchine, don't go for this software unless you can get the last of the Version 7 software - version 7.0.483.000.I had the same negative experiences that the above reviewers had, but again, they are now corrected.
As one reviewer above noted, their Tech Support put the blame on my other programs when ZA practically brought my XP machine to its knees. I would actually suspect these reviews as being sales pitches from the Zone Alarm folks. My Win 2K machine has to run version 7.0.483.000. I find it hard to believe that these are legitimate reviews.
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